e.g. AC Milan Tickets, Champions League

         
 

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Customer support at Tickazilla

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

I will be arriving late at my hotel, what shall i do?  Reveal answer >

On completion of payment your room is guaranteed. However it is advisable to inform the hotel of your late arrival by calling the them directly. Contact information for your hotel can be found on your hotel voucher which is available by logging in to your online account via our website.

Up to how many nights can be booked for one booking?  Reveal answer >

Maximum of 21 nights

Why are the prices for event tickets higher than the face value printed on the ticket?  Reveal answer >

Event tickets are sold above face value at brokered commercial market rates and reflect supply and demand for that particular game. In order to secure difficult to obtain tickets, preferred seating and to guarantee tickets in advance (before general sale) and at sold out events, we have to pay a high premium for the tickets. We do not control the costs set by officially appointed or third party ticket agents. Furthermore, prices reflect the following costs; ticket delivery, overseas taxation (where applicable), UK taxation (where applicable), overseas bank transaction charges, risks associated with currency exchange fluctuations, administration and service.

I have doubts about the reliability of Tickazilla.com's ticket delivery service. How do I know my event tickets are going to arrive? How can you put my mind at rest?  Reveal answer >

Event tickets are delivered locally in person to the reception of your hotel. Therefore, any transaction you make via our secure online shopping cart is guaranteed and tickets will be safely delivered to your hotel before the game. For our customers’ peace of mind, we offer all our customers a personal 24 hour emergency telephone number in the event they need to contact us for any reasons whilst at their destination city.

Do I have to pay with a credit or debit card?  Reveal answer >

No. We also accept bank transfers (free of bank charges), personal cheques, bank cheques or bank drafts.

* See all our Frequently Asked Questions

 
 
 
 
 
 
 

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Customer Support
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We are open Monday to Friday from 10:00am until 17:00pm (GMT).
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