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How far in advance can I book hotel accommodation? Reveal answer >
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You can currently book hotel accommodation up to 11 months in advance subject to availability.
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Where is my hotel situated? Reveal answer >
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The full address and contact numbers of the hotel will be listed on your hotel accommodation voucher which is available via your online account.
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Does Tickazilla.com sell event tickets for wheelchair users or other disabled people? Reveal answer >
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Unfortunately, these tickets are dealt with internally by the respective football clubs therefore you will need to contact the club directly for relevant information.
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When will I receive my event tickets? Reveal answer >
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This will depend on the delivery options available for your chosen game/ event. Normally, event tickets are only printed and released during the week leading up to the fixture/ event therefore we do not have time to arrange delivery to your home address. Your event tickets will be couriered to your hotel or local collection point no later than noon on the day of the game/ event, where you will be able to pick them up from the reception (unless otherwise stated by Tickazilla).
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What is the latest time I can provide Tickazilla with my date of birth and passport number (if applicable)? Reveal answer >
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You must provide us with the passport numbers of all travellers no later than 14 days prior to the advertised event date. Failure to provide us with these documents could result in you not receiving your tickets nor being admitted into the stadium. This is only applicable to certain football games played in Italy.
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