e.g. AC Milan Tickets, Champions League

Tickazilla is a trusted professional reseller of event tickets on the secondary market. Prices may be lower or higher than the face value.

In this section

Customer Support Home
Payment Help
Frequently Asked Questions
Opening Times
Contact Us
Call Me Back!
Group Bookings
Event & Ticket Conditions
General Terms & Conditions
About Us
Privacy Policy
Cookie Policy
Site Map

Customer support at Tickazilla

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

How far in advance can I book hotel accommodation?  Reveal answer >

You can currently book hotel accommodation up to 11 months in advance subject to availability.

Where is my hotel situated?  Reveal answer >

The full address and contact numbers of the hotel will be listed on your hotel accommodation voucher which is available via your online account.

Does Tickazilla.com sell event tickets for wheelchair users or other disabled people?  Reveal answer >

Unfortunately, these tickets are dealt with internally by the respective football clubs therefore you will need to contact the club directly for relevant information.

When will I receive my event tickets?  Reveal answer >

This will depend on the delivery options available for your chosen game/ event. Normally, event tickets are only printed and released during the week leading up to the fixture/ event therefore we do not have time to arrange delivery to your home address. Your event tickets will be couriered to your hotel or local collection point no later than noon on the day of the game/ event, where you will be able to pick them up from the reception (unless otherwise stated by Tickazilla).

What is the latest time I can provide Tickazilla with my date of birth and passport number (if applicable)?  Reveal answer >

You must provide us with the passport numbers of all travellers no later than 14 days prior to the advertised event date. Failure to provide us with these documents could result in you not receiving your tickets nor being admitted into the stadium. This is only applicable to certain football games played in Italy.

* See all our Frequently Asked Questions



Print this page


Email link to this page Bookmark this page

Back to top

Important links
Customer Support
General Terms & Conditions
Frequently Asked Questions
Privacy policy
Cookie policy
About Tickazilla
Contact Us
We are open Monday to Friday from 10:00am until 17:00pm (GMT).
You can reach us on:
0844 804 5040
Our call centre will be closed from Monday, 21st May 2018 until Friday, 29th June 2018 inclusive.
This also includes our call back service. Sorry, for any inconvenience caused.
Online bookings and email/ web enquiries will still continue during this period.
Thank you!
Calls charged at national rate (Generally 10p per minute)
For other ways to contact us please click here
We can call you back! Please click here
More information
RBS WorldPay Payments Processing
We gratefully accept Visa, MasterCard, Visa Debit & Electron, Switch & Solo
© 2002-2019 Football Encounters UK Ltd

Registered office: 1 Parliament Street, Hull, East Yorkshire, HU1 2AS, United Kingdom.

Tickazilla is a trading name of Football Encounters UK Ltd

Registered as a limited company in England and Wales.

Company number 4500142

VAT registration number 808 8664 89

This site is montasticated