Need help booking event tickets & hotels? Tickazilla support

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

How do I add breakfast to my hotel accommodation booking? Reveal answer >

A hot buffet or continental breakfast is included in all of our hotel accommodation prices.

Is the hotel accommodation price per person, or per room? Reveal answer >

The accommodation price displayed is the price per room and not per person. Breakfast is included.

How much luggage is my transfer allowed to carry? Reveal answer >

One piece of medium sized luggage is allowed per person. Additional hand luggage should be small enough to be carried on your lap during the transfer. Any costs incurred in transferring extra luggage are to be covered by you on the spot.

Does Tickazilla.com offer gift vouchers? Reveal answer >

Yes. We offer gift vouchers

I want to change my address and contact telephone number, how do I do this? Reveal answer >

To change your personal details online, please visit our website. Click the 'Your Account' link situated towards the top right hand corner of our homepage and enter your username and password. When you are logged in, select 'update personal details' and change your personal details accordingly.

* See all our Frequently Asked Questions

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About Tickazilla

We are open Monday to Friday from 10:00am until 17:00pm (GMT).
You can reach us on:

0844 804 5040

Our call centre will be closed from 3rd June 2019 until Friday, 19th July 2019 inclusive.
This also includes our call back service. Sorry, for any inconvenience caused.
Online bookings and email/ web enquiries will still continue during this period.
Thank you!

Calls charged at national rate (Generally 10p per minute)

For other ways to contact us please click here

We can call you back! Please click here

More information

We gratefully accept Visa, MasterCard, Visa Debit & Electron, Switch & Solo

Registered office: 1 Parliament Street, Hull, East Yorkshire, HU1 2AS, United Kingdom.

Tickazilla is a trading name of Football Encounters UK Ltd

Registered as a limited company in England and Wales.

Company number 4500142

VAT registration number 808 8664 89