e.g. AC Milan Tickets, Champions League


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Customer support at Tickazilla

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

I have doubts about the reliability of Tickazilla.com's ticket delivery service. How do I know my event tickets are going to arrive? How can you put my mind at rest?  Reveal answer >

Event tickets are delivered locally in person to the reception of your hotel. Therefore, any transaction you make via our secure online shopping cart is guaranteed and tickets will be safely delivered to your hotel before the game. For our customers’ peace of mind, we offer all our customers a personal 24 hour emergency telephone number in the event they need to contact us for any reasons whilst at their destination city.

Are return transfers to the stadium/ venue included in the cost of an admission ticket?   Reveal answer >

Stadium transfers are only included if it is stipulated under ticket category / ticket description. Normally, you will be required to make your own travel arrangements to the stadium/ venue.

What are the delivery options for event tickets?  Reveal answer >

Ticket delivery options for your chosen event will be displayed on the first stage of your shopping cart underneath ticket prices.

Is full payment required for a group booking or can I pay a deposit and the remaining balance at a later date?  Reveal answer >

For hotel and ticket packages, we require a non-refundable deposit payment equal to either 50% of the total package cost or the full cost of all the event tickets, whichever is the greater For hotel only group bookings, we require a non-refundable deposit payment equal to 50% of the total hotel cost. We will not proceed with a reservation until all deposits are paid in full.

How do I access my Tickazilla.com account?  Reveal answer >

Click on 'Your Account' (towards the top right hand corner of our home page). You will then need to enter your email address (that you provided at time of booking) and enter the password (that was supplied by us via e-mail).

* See all our Frequently Asked Questions



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