e.g. AC Milan Tickets, Champions League

         
 

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Customer support at Tickazilla

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

I will be arriving late at my hotel, what shall i do?  Reveal answer >

On completion of payment your room is guaranteed. However it is advisable to inform the hotel of your late arrival by calling the them directly. Contact information for your hotel can be found on your hotel voucher which is available by logging in to your online account via our website.

Do I have to check-in to the hotel on the first day of my hotel accommodation booking?   Reveal answer >

Yes, If you fail to arrive on the first date of the hotel accommodation booking the subsequent nights will be cancelled and full charges will apply.

I'm having problems trying to book online, what can I do?  Reveal answer >

If you are experiencing problems booking online, please contact us where our customer support team will assist you.

If I book by telephone will I be charged a booking fee?  Reveal answer >

A £10 booking fee will apply to all telephone bookings to cover administration costs.

Do I need to log-in to my online account before I depart for my trip destination?  Reveal answer >

Yes. Your online account holds important information and documents relating to your trip including your hotel voucher, prepaid invoice, delivery details and our emergency contact telephone number.

* See all our Frequently Asked Questions

 
 
 
 
 
 
 

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Customer Support
General Terms & Conditions
Frequently Asked Questions
Privacy policy
Cookie policy
About Tickazilla
Contact Us
We are open Monday to Friday from 10:00am until 17:00pm (GMT).
You can reach us on:
0844 804 5040
Calls charged at national rate (Generally 10p per minute)
Our call centre will be closed from Monday, 26th June 2017 until Friday, 21st July 2017 inclusive.
This also includes our call back service. Sorry, for any inconvenience caused.
Online bookings and email/ web enquiries will still continue during this period.
Thank you!
For other ways to contact us please click here
We can call you back! Please click here
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