e.g. AC Milan Tickets, Champions League

Tickazilla is a trusted professional reseller of event tickets on the secondary market. Prices may be lower or higher than the face value.

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Customer support at Tickazilla

In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.

A Selection of our Frequently Asked Questions

Up to how many nights can be booked for one booking?  Reveal answer >

Maximum of 21 nights

Why are the prices for event tickets higher than the face value printed on the ticket?  Reveal answer >

Event tickets are sold above face value at brokered commercial market rates and reflect supply and demand for that particular game. In order to secure difficult to obtain tickets, preferred seating and to guarantee tickets in advance (before general sale) and at sold out events, we have to pay a high premium for the tickets. We do not control the costs set by officially appointed or third party ticket agents. Furthermore, prices reflect the following costs; ticket delivery, overseas taxation (where applicable), UK taxation (where applicable), overseas bank transaction charges, risks associated with currency exchange fluctuations, administration and service.

I have doubts about the reliability of Tickazilla.com's ticket delivery service. How do I know my event tickets are going to arrive? How can you put my mind at rest?  Reveal answer >

Event tickets are delivered locally in person to the reception of your hotel. Therefore, any transaction you make via our secure online shopping cart is guaranteed and tickets will be safely delivered to your hotel before the game. For our customers’ peace of mind, we offer all our customers a personal 24 hour emergency telephone number in the event they need to contact us for any reasons whilst at their destination city.

How do I make payment using a Tickazilla gift voucher?  Reveal answer >

To redeem the value of your gift voucher, please purchase tickets and hotel accommodation as normal via our website. Towards the end of the shopping cart, you will be prompted to enter the ‘Voucher Code’ on the gift voucher into the ‘Discount Code’ box. This will subsequently reduce the shopping cart total by the given value of the gift voucher.

Are Tickazilla.com bookings protected in the event of your insolvency?  Reveal answer >

Any money you have paid to us for a booking is held in a third party trustee account until the contract has been fully performed, which ensures that your full payment is protected and refunded to you in the unlikely event of our insolvency. This provision is in accordance with ‘The Package Travel Regulations’ set by the Department of Trade and Industry in the United Kingdom.

* See all our Frequently Asked Questions



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About Tickazilla
Contact Us
We are open Monday to Friday from 10:00am until 17:00pm (GMT).
You can reach us on:
0844 804 5040
Our call centre will be closed from Monday, 21st May 2018 until Friday, 29th June 2018 inclusive.
This also includes our call back service. Sorry, for any inconvenience caused.
Online bookings and email/ web enquiries will still continue during this period.
Thank you!
Calls charged at national rate (Generally 10p per minute)
For other ways to contact us please click here
We can call you back! Please click here
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We gratefully accept Visa, MasterCard, Visa Debit & Electron, Switch & Solo
© 2002-2018 Football Encounters UK Ltd

Registered office: 1 Parliament Street, Hull, East Yorkshire, HU1 2AS, United Kingdom.

Tickazilla is a trading name of Football Encounters UK Ltd

Registered as a limited company in England and Wales.

Company number 4500142

VAT registration number 808 8664 89

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