e.g. AC Milan Tickets, Champions League
In this section
Customer services at Tickazilla
In this section you should find all the available tools to help you with your purchase on Tickazilla.com. Please use the menu to the left to continue. If you are unsure of what you are looking for or need further help please do not hesitate to contact Tickazilla.com by clicking here.
A Selection of our Frequently Asked Questions
I want to book hotel accommodation for 1 night but some packages have a minimum duration of 2 or 3 nights? Why is this? Reveal answer >
The minimum duration of hotel accommodation stays vary and depends on whether match dates have been confirmed by the relevant Football Associations. Please refer to our Important Match & Ticket Information under ‘Provisional & Confirmed Match Dates’ for further details
I will be arriving late at my hotel, what shall i do? Reveal answer >
On completion of payment your room is guaranteed. However it is advisable to inform the hotel of your late arrival by calling the them directly. Contact information for your hotel can be found on your hotel voucher which is available by logging in to your online account via our website.
I have doubts about the reliability of Tickazilla.com's ticket delivery service. How do I know my event tickets are going to arrive? How can you put my mind at rest? Reveal answer >
Event tickets are delivered locally in person to the reception of your hotel. Therefore, any transaction you make via our secure online shopping cart is guaranteed and tickets will be safely delivered to your hotel before the game. For our customers’ peace of mind, we offer all our customers a personal 24 hour emergency telephone number in the event they need to contact us for any reasons whilst at their destination city.
Do I need to make the full payment immediately? Reveal answer >
We require payment in full at the time of booking unless you are travelling in a group of seven or more persons. If you are travelling as a part of a group of seven persons or more please see F&Q's for 'Group Bookings'
I am travelling within Europe. Should I take an E111 card on my trip? Reveal answer >
We recommend that all passengers travelling within Europe obtain an E111 form from your local Post Office before travelling.
* See all our Frequently Asked Questions
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